Are there classes running over Christmas
There is a 4-week break scheduled over the Christmas and New Year period.
Final classes in 2024 are on Sunday 22nd December.
Classes resume in 2025 on Monday 20th January.
Can I try a class before enrolling?
Absolutely! Each child is eligible for one free trial class. If you wish to try another program, a single class fee applies.
How can I notify you of my child’s absence?
Please notify us via the Customer Portal so another student can use your spot for a make-up class. Notify us minimum 30 minute prior to class time for a make-up token to catch up on the class another time.
Are there discounts for multiple children or classes?
Yes, there’s a 10% sibling discount and a 10% discount for students taking more than one class per week.
What if my child misses a class?
Make-up classes are available, simply schedule an absence on the customer portal (minimum 30 minutes prior to the class start time) to get a make-up token. Tokens can be used to book and extra class to chat up – more details available in the Participation Agreement
Can I take a break from classes?
Each member can pause their enrolment for up to two weeks per year with 7 days’ notice. A credit will be applied for the missed period.
How do I end my child’s enrolment?
Simply inform our Customer Care Team via email. Billing is done fortnightly, and you can attend classes during the notice period, but refunds are not provided for payments already made.
Can I stay and watch my child’s class?
Yes, spectators are welcome to watch from the viewing area. However, spectators are not allowed inside the gym space unless it’s a parent participation class.
Can I take photos or videos during class?
Parents can take photos of their own child but must avoid capturing other children without permission. Skylark Sports may also take photos for promotional use unless you withdraw consent by emailing us.
Where can I find your club policies?
Our Participation Agreement contains all the information you need to know about your enrolment at Skylark Sports. You can find our Participation Agreement and other policies here.
